Fleet Star - Resolving Employees' Commuting Woes- Enhancing Employee Productivity

CIO Vendor While the employee transport landscape has swept through various changes in accordance to the dynamic business requirements as well as the available infrastructure, it continues to be in the forefront of myriad services provided to employees in the IT-BPM industry. Headquartered in Navi Mumbai, Fleet Star builds a comprehensive solution that helps track and manage corporate fleet and employee transportation in an efficient manner. Through intense R&D in IoT and mobile technologies, Fleet Star ensures lower travel and waiting time for employees thereby improving work-life balance. An initiative by eClerx Services Limited to help enhance employee transport experience during daily office commute; Fleet Star also concentrates on providing Route Optimization, Roster Generation, Automation, Fleet Tracking, Employee Safety, Emergency Alerts, IVR drop confirmation, and Data Analytics.

Fleet Star also has a module to encourage employees to share rides with their colleagues leading to reduced carbon foot print. The company envisages completely paper-less transport operations. Many such facilities are provided while saving on the operational expenses. These achievements can be attributed to the company’s automated rostering and routing algorithms built based on years of experience and cutting edge technologies.

Due to dynamic work time shifts, employees have multiple and odd timings for pick-ups leading to increasing instances of security concerns. Creating an efficient and safe corporate transport ecosystem for employees is a challenge. Fleet Star has a host of features not just to report incidents but to prevent them proactively.
Transport Admin teams are enabled to track the entire fleet through a vehicle tracking dashboard. More so, with real-time monitoring and alerting mechanisms, Fleet Star helps organizations in ensuring safety and regulatory compliance for the vehicles and vendors they engage with.

Fleet Star’s Optimized Routing algorithms, integrated with Google Maps APIs, do their bit in ensuring that the vehicles take the most optimum route to complete the trips in lowest possible time. This not only induces optimum utilization of fleet but also leads to reduced travel times for employees leading to better work-life balance. The award winning eTMS rostering algorithm was recognized as a cutting edge solution which not only reduces the manual efforts in planning and executing transport operations, but also ensures lesser travel and waiting times for the employees. eTMS was recognized in 2014 for Use of Technology for Operations Excellence’ at BPO Excellence Awards and in 2015 for the CIO100 award for Business Transformation.


Fleet Star has a host of features not just to report incidents but to prevent them proactively


With 650 trips planned each day to provide transport services to around 3500 employees, Fleet Star intends to extend its solutions and services to all the employee centric organizations, across industries and geographies. “We are working on introducing more advanced routing and rostering algorithms which employs artificial intelligence and machine learning to further optimize the transport operations”, adds Vinay, Sr. Manager, Fleet Star. Driven by a vision, Fleet Star works towards putting transport managers in full control to ensure audit/safety compliance, automate billing, and help them extract more value from their transport vendors and office vehicles.